Policy Effective: 31 July 2016.

We at 2River Consulting, LLC (“2River”, or the “Company” or “we” or “us”) know that your privacy is important. This privacy policy (“Policy”) is designed to assist our customers (“you”) in understanding our practices with respect to the collection, use, and disclosure of the information that you provide to us when you (i) use our publicly available websites located at http://www.2rcg.com and any associated subdomains (the “Sites”), (ii) register for our 2 River LIFT Platform, and (iii) use our add-on applications (“Apps”) and other services that directly link to this privacy policy (together with Apps, the “Services”). By using our Services, you consent to our collection, use, and disclosure of your information as described in this Policy.

This Policy does not cover any information that you provide to us in connection with your use of the 2River LIFT Platform other than your registration information. Any non-registration data that you provide to us in connection with your use of the 2River LIFT platform, including without limitation the data we host on your behalf, will be governed by the applicable 2River agreement, and as required by law. Any personal data hosted by 2River on your behalf is governed by your own privacy policy.

COLLECTION OF INFORMATION

Personal Information
In the course of providing our Services, we may collect certain identifiable business information from you, including but not limited to your name, phone number and other contact information, email address, information about your business, and other information that we may request from time to time (collectively, “Personal Information”). For example, we collect this information when you request a demonstration, apply for a job, register for our Services, or otherwise communicate with us. We may also collect information about the programs and systems that you use to operate your business.

In addition to the information that we collect about you through your use of the Sites, our Apps, and our Services, we may also collect information about you from other third-party sources that are not covered by this Policy. We may combine this information with the information that we collect through our Sites, Apps, and Services.

Automatically-Collected Information
When you access our Sites or Apps whether by computer, mobile phone, or other device, we automatically collect certain information about your use of our Sites and Apps (this information may include without limitation: IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies such as cookies and web beacons. When you download and use our Apps, we may also collect additional information about your mobile device, including the hardware model, operating system and version, mobile network information and time zone.

Cookies
A cookie is a small file containing a string of characters that is sent to a computer when you visit a website. The Site uses cookies that are set by us or our third party partners. Cookies may store user preferences and other information. You can reset your browser to refuse cookies or to indicate when a cookie is being sent. However, some features or services of the Site may not function properly without enabling cookies.

Google Analytics service is installed on the Site. To learn more about how Google Analytics collects and processes data and the choices it provides to control these activities, please visit http://www.google.com/intl/en/policies/privacy/partners. Infusionsoft service is installed on the Site. Information about Infusionsoft’s policies and practices with respect to the information that it collects about you is available here.

PURPOSES OF INFORMATION COLLECTION, PROCESSING, AND/OR USE

We use your Personal Information to provide you with a superior experience and to administer our Company. For example, we may use your Information in the following ways:

  • To provide you with functionality of the Site, our Apps, and otherwise to provide the Services;
  • To administer and manage the Company, including for our recordkeeping and reporting purposes;
  • To market our products and/or services;
  • To comply with legal requirements, relevant industry standards, contractual obligations, and our policies;
  • To monitor our Sites and Apps for compliance with contractual requirements;
  • To conduct research and perform analysis to measure, maintain, protect, develop, and improve our Sites, Apps, and/or Services;
  • To administer, enhance, and communicate with you regarding the Company’s events, marketing, and advertising;
  • To communicate with you, including responding to your communications with us and other communications regarding our Sites, Apps, or Services, including communications with customer service;

Other purposes that we may disclose at the time we collect Information from you.
We may use any automatically-collected information that we collect from or about you, or any information that does not identify you as an individual (including aggregate information or de-identified information) for any purpose at our sole discretion.

INFORMATION SHARING

We may share your Personal Information as follows or as otherwise described in this Policy:

  • With our vendors, consultants, agents, contractors, and other service providers that we use to support our business;
  • In response to a request for information if we believe disclosure is required in accordance with any applicable law, regulation or legal process, or is otherwise required or permitted by any applicable law, rule or regulation;
  • To respond to law enforcement requests, subpoenas, or other legal process;
  • To enforce our contracts, to investigate, respond to or resolve problems or inquiries; to protect, enforce, or defend our rights or property and the rights or property of others; or to permit us to pursue available remedies or limit the damages that we may sustain;
  • In connection with any merger, restructuring, reorganization, sale of the Company or its assets, financing, or acquisition of all or a portion of our Company by another company, including at bankruptcy;
  • With your consent or at your direction, or as otherwise disclosed at the time of collection.

We may disclose any automatically-collected information that we collect from or about you, or any information that does not identify you as an individual (including aggregate information or de-identified information) for any purpose at our sole discretion.

NOT INTENDED FOR INTERNATIONAL USE

The Site is intended for use within the United States, and is not intended to be used in any other territory. The Site may function in countries other than the United States. If you use the Site from outside the United States, you explicitly accept that your Information may be transferred to, stored, and processed in the United States where laws regarding processing of personal information may differ than the laws of other countries.

SECURITY

We use reasonable administrative, physical, and technical safeguards to protect the integrity and security of your information.

CHILDREN’S INFORMATION

We do not knowingly collect or solicit Information from anyone under the age of 13. Should we learn that someone under the age of 13 has provided Information through the Site, we will delete that Information. If you are a parent or legal guardian of a child under 13 years old, and you believe that your child has provided personal information to 2River, you may contact us at support@2rivercg.com to request that we delete your child’s personal information from our systems.

ACCESS TO PERSONAL INFORMATION

If you would like to review, update, or request changes to certain of your Personal Information, please contact us at the postal address listed at the end of this Policy, or at the following email address: support@2rivercg.com.

LINKS TO OTHER WEBSITES

The Site includes social media features and links to other websites. When you use social media features, the social networking site may collect certain information about you, including but not limited to your IP address. Information collected by these social networking sites is not covered by this Policy. Likewise, when you visit a third-party website linked from the Site, any information you provide to the third party will be governed by its privacy policy. Please see the privacy policy for the applicable website or social networking site to learn more about how these services use and share your personal information, which practices may differ from ours.

PRIVACY POLICY UPDATES

The Company reserves the right to modify or amend this Policy at any time at its sole discretion. In the event that we modify or amend this Police, we will post the updated Policy on this Site and update the effective date provided above. The amended Policy will become effective thirty (30) days after it is posted on this Site. Please revisit this Policy when you access the Site or use the Services to ensure that you are familiar with the most current version of this Policy. Your continued use of the Site after changes have been posted constitutes your acceptance of the Policy as amended. If you do not agree to the changes, please do not use the Site.

CONTACT

Questions and requests related to this Policy may be directed to the postal address listed below, at the following email address: support@2rivercg.com.
2River Consulting, LLC
315 C Street SE
Washington DC 20003
Attention: Customer Service